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Satisfaction Guarantee


GrabPak is dedicated to providing our customers with the best service possible! Our goal is to make GrabPak your resource for quality products, a resource for helpful information, lightning fast shipping, and superior customer service.

Your satisfaction is very important to us!  If for any reason you are unhappy with your purchase, please let us know within 30 days of purchase and we will issue you a full refund minus shipping costs.  

We take great care to make sure we are shipping a flawless product. However, as much as we would like to, we can’t say that we are never going to make a mistake. If you suspect you have received a defective product or do not receive the correct contents in your GrabPak, please let us know and we will make it right. 

Please note that you will be responsible for return shipping charges and products returned missing items will not be accepted.  A return merchandise authorization (RMA) number is required for returns. To obtain an RMA number, please use this form or call toll free at 800-620-4199.

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